Working With ZHS Ecom: What to Expect
Everything you need to know about partnering with us. Our process, timeline, deliverables, and what we need from you.
Who We Work With
We partner with DTC brands doing $1M+/year who want email and SMS to be a real revenue channel.
For brands under $1M/year, we offer our Core Foundation Flow Build-Out: a one-time build covering welcome series, abandoned cart, post-purchase, and more. Plus optional 8 campaigns/month to keep your list engaged while you scale.
- Existing traffic and customers
- Ready to invest in retention
- Want done-for-you solution
- 30-45 min/week for reviews
- Pre-launch with no customers yet
- Want to manage everything yourself
- Need results in 2 weeks
- Looking for cheapest option
Minimum engagement: $3,000 USD. This allows us to go deep and deliver real results.
Our Process
What We Deliver
Flow Packages
| Package | What's Included | Investment |
|---|---|---|
| Core | Welcome, Checkout/Cart Abandonment, Browse, Post-Purchase | $3,200 |
| Growth | Core + expanded sequences, purchaser splits, Site Abandonment, Winback | $7,360 |
| Full System | Everything + maximum depth, VIP sequences, Sunset flow | $12,800 |
Campaign Management
| Package | Emails/Month | Investment |
|---|---|---|
| Starter | 4 campaigns | $1,280/mo |
| Growth | 8 campaigns | $2,560/mo |
| Scale | 12 campaigns | $3,840/mo |
| Enterprise | 16 campaigns | $5,120/mo |
All packages include strategy, design, copy, A/B testing, and reporting.
Timeline
| Milestone | When |
|---|---|
| First wins (welcome, cart flows live) | Weeks 6-8 |
| Meaningful revenue impact | Month 2-3 |
| Full system optimized | Month 3-4 |
What We Need From You
| Requirement | Details |
|---|---|
| Access | Klaviyo admin, Shopify, Google Analytics |
| Assets | Brand guidelines, logo, product images |
| Time | 30-45 min/week for reviews |
| Responsiveness | 24-48 hour approval turnaround |
Delays in feedback delay results. If you can't review within 48 hours consistently, let us know upfront.
Your Team
| Role | Responsibility |
|---|---|
| Account Manager | Strategy, communication, your main contact |
| Designer | All email designs |
| Copywriter | All email and SMS copy |
| Klaviyo Specialist | Technical builds |
No outsourcing. No handoffs to junior staff.
Get Started
- Apply: Application form (5 min)
- Discovery call: We discuss goals and fit (30 min)
- Proposal: Custom scope and pricing (2-3 days)
- Kick-off: Onboarding within 1 week of signing
Need help implementing this?
We build and manage complete email & SMS programs for DTC brands. Get a custom plan for your brand.
Apply Now